The Definitive Guide to Customer Experience

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Enrich your marketing technologies with customer feedback

Injections that drive results

Our proprietary APIs seamlessly inject customers’ insights into your existing systems, boosting your organization’s efficiency and ROI.

Web Analytics

Go beyond clickstream data. Inject iperceptions data directly into your web analytics tools to add context and better understand your visitors' site behavior, identify key market opportunities and improve the customer experience.

Google Analytics
Adobe Analytics

CRM and customer support systems

Put targeted customer feedback directly in the hands of your sales and support teams by injecting your iperceptions data directly into your CRM and customer support systems.


Session replay

Take session replay to the next level by enhancing the visibility and segmentation of the online experience with Voice of the Customer insights.

Decibel Insight
User Replay
Quantum Metric

Live assistance systems

Enrich live assistance systems with iperceptions insights that provide attitudinal context to efficiently guide the conversation.


Collect the voice of your customers using iperceptions

Download our brochure to see how iperceptions can help you measure and analyze the voice of your customers, and take action to improve the customer experience.

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