7 of the 10 top-selling automakers in the U.S. (70%+ market share) choose iperceptions
"We are now able to identify gaps in our customer experience using iperceptions, then validate and understand the details behind the customer feedback thanks to Tealeaf. This integration has been in valuable to helping us optimize all of our online properties."
"If [visitors] were coming to our site and then abandoning, we wanted to know why. We need to know if we are delivering on their expectations and if we’re not, we need to know what to fix."
"We were able to better understand our visitors and, in doing so, we identified actionable steps we could take to better our business online. By constantly listening to our customers, we’ve seen tremendous improvement."
"iperceptions’ customer satisfaction metrics are an extremely valuable addition to our existing web analytics program. Their solution provided our entire team with real-time access to critical decision-support data."
Our mix of Enterprise-class technology and expert-guided approach empower you with the insights you need to deliver amazing Customer Experience across the customer journey.
Our experts have managed 1000s of VoC programs since 1999. From research design to extracting insights from your customer feedback, leave the heavy lifting to us so you can focus on taking action.
Get targeted feedback and insights with the iperceptions platform, and elevate individual experiences in real-time with iper.loop, our closed-loop feedback solution. A 1-2 combo to help you take CX to the next level.
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