"If [visitors] were coming to our site and then abandoning, we wanted to know why. We need to know if we are delivering on their expectations and if we’re not, we need to know what to fix."
USER EXPERIENCE TEAM MANAGER
"We were able to better understand our visitors and, in doing so, we identified actionable steps we could take to better our business online. By constantly listening to our customers, we’ve seen tremendous improvement."
NATIONAL ADVERTISING MANAGER
"iPerceptions’ customer satisfaction metrics are an extremely valuable addition to our existing web analytics program. Their solution provided our entire team with real-time access to critical decision-support data."
CUSTOMER INSIGHTS MANAGER
We are living in an unprecedented era where it’s easier than ever to engage with customers.false
In the age where your customers have continuously-increasing buying power, Customer Experiencefalse