iPerceptions Client Logos

THE IPERCEPTIONS ADVANTAGE

+15%

conversion

"If [visitors] were coming to our site and then abandoning, we wanted to know why. We need to know if we are delivering on their expectations and if we’re not, we need to know what to fix."


USER EXPERIENCE TEAM MANAGER

Intuit

+16%

satisfaction

"We were able to better understand our visitors and, in doing so, we identified actionable steps we could take to better our business online. By constantly listening to our customers, we’ve seen tremendous improvement."


NATIONAL ADVERTISING MANAGER

Chrysler Canada

-$15M

call center costs

"iPerceptions’ customer satisfaction metrics are an extremely valuable addition to our existing web analytics program. Their solution provided our entire team with real-time access to critical decision-support data."


CUSTOMER INSIGHTS MANAGER

Dell

PROFESSIONAL SERVICES + PLATFORM

iPerceptions team of Voice of the Customer experts

Professional Services

Succeed from day one with our team of experts

With an experienced team that has managed 1000s of Voice of the Customer (VoC) programs since 1999, iPerceptions offers a full range of services from designing survey questionnaires to deployment and analysis.

LEARN MORE

 

iPerceptions' enterprise platform

Enterprise Platform

Measure and monitor all your visitor feedback in one place

Our powerful enterprise platform is the reason we are the #1 VoC solution for top brands. With iPerceptions, easily collect feedback on multiple websites, in any number of countries, and in 35+ languages. Then with our advanced reporting tools, turn your visitors' feedback into clear insights.

LEARN MORE

 

voc_buyers_kit_mockup_410x570.png

THE ULTIMATE DIGITAL VOICE OF THE CUSTOMER BUYER'S KIT

Everything you need to make the right choice

DOWNLOAD NOW

Latest Blog Posts

These 4 Charts Show Why You Must Use Voice of the Customer on E-Commerce Websites

June 21, 2017

We are living in an unprecedented era where it’s easier than ever to engage with customers.false

Read More

6 Stats That Show How The Customer Experience Impacts Your Bottom Line

June 14, 2017

In the age where your customers have continuously-increasing buying power, Customer Experiencefalse

Read More

Customer-Centric Roundup: May 2017

June 7, 2017

It has been another eventful month for customer experience innovations and advancements. Therefalse

Read More