COVID-19: Our operations are not impacted, and we continue to support our clients at full capacity.

What this solution helps you solve

improvement prioritization

Improvement prioritization  

Get feedback from your customers before you start your website redesign project and identify what features and content will most improve their experience   

post-redesign pain points

Address user pain points

Identify major user experience pain points, especially immediately after your website redesign, so you can eliminate them sooner rather than later

impact on visitor satisfaction

Improve website intuitiveness

Get your website navigation right and increase the percentage of customers who accomplish their task


What you get


representative view of visitor's experience

Representative view of your customers' experience

When you want to improve the user experience, especially through a major website redesign project, it's important to base your decisions on feedback that is truly representative of all your customers. Our proven research method allows you to obtain these insights throughout the entire process.

Want to know how iperceptions would help you with a redesign?


iperceptions' integrations with marketing technologies

Enrichment of your marketing technologies 

You will be leveraging many marketing technologies, like web analytics and session replay, to evaluate your website redesign efforts. iperceptions injects customer feedback into these technologies to get the 'why' behind the 'what' of your customers' sessions.

Want to see how iperceptions customer feedback enhances other datasets?


tailor-made website redesign dashboards

Tailor-made website redesign dashboards

We understand that every company has its own list of KPIs. That's why we custom-build a dashboard for you so that you can know how your customers feel about their website experience throughout your website redesign process. From pre/post redesign metrics to key customer segments, you'll have it all in real-time.

Want to see a website redesign dashboard of customer feedback?


iperceptions' team of experts

Expert guidance in user experience research

iperceptions has managed user experience research programs for global brands for more than 17 years. We perform UX audits, deploy surveys and comment cards, and extract insights from your customer feedback. Most importantly, we provide recommendations to ensure your UX is flawless.

Want to know how our UX consulting services would help you in improve your user experience?



Product Sheet

User Experience (UX) Review Product Sheet



iperceptions’ User Experience (UX) Review leverages a unique mix of UX best practices and our extensive expertise in customer feedback research to pinpoint key UX issues with your website, and provide detailed and tailored recommendations to help you create the best digital experience for your customers.


Learn more about iPerceptions' USER EXPERIENCE (UX) Solution