Reach your visitors before they vent on social media, and turn them into brand promoters
Get a steady stream of insights to quickly eliminate issues and identify at-risk visitors.
There are many ways to engage your visitors for feedback. iPerceptions' Comment Cards appear on every page of your site so your customers can easily share dislikes, suggestions or praise about their experience with your company. Your customers can even share a screenshot along with their feedback so you can hone in on exactly what they are talking about.
Want to see Comment Cards in action?
You probably leverage many marketing technologies, like web analytics and Customer Relationship Management (CRM) tools, to measure your website and connect with your customers.
iPerceptions injects visitor feedback into these technologies to unravel the 'why' behind the 'what' of your visitors' sessions and get critical feedback in the right hands.
Want to enrich your analytics data with visitor feedback?
We understand that every company has its own list of KPIs. That's why we custom-build dashboards to help you know how your visitors feel about their website experience. Integrate your visitor feedback and clickstream data into iPerceptions' real-time and interactive reports for visibility on the entire experience.
Want to see what your visitor feedback dashboard would look like?
iPerceptions has managed research programs for global brands for more than 17 years. We'll help you create a research plan, deploy surveys and comment cards, and extract insights from your visitor feedback.
Want to know how our experts would help you deploy a feedback project?