Enterprise-Class Customer Experience Analytics
Customer experience analytics solutions developed to meet your specific business objectives.
- Optimize the online experience
- Bridge the online and offline customer experience
- Improve the performance of digital properties
Get pricing tailored to your needs
“ The iPerceptions-ClickTale Solution allows us to quickly zoom in on dissatisfied website visitors, analyze their sessions to find out what went wrong, and quickly fix the issue to enhance the customers’ experience and facilitate greater conversion. ”
“ The insights provided by iPerceptions helps us enhance the golfer experience to increase conversion and visitor retention. ”
“ We are excited to be working with iPerceptions and using their Active Research platform to help better understand the voice of our customers to create a superior customer experience. ”
Q: Why is pricing not available on your website?
A: Every business is different. We take the time to discuss your business objectives with you to develop a solution that best fits your needs.
Q: What additional services do you provide?
A: iPerceptions can do the heavy lifting for you. We offer fully managed services, data integrations, in-depth analysis, business intelligence reporting and other custom services.
Q: How does pricing work?
A: We offer a tiered pricing system. It starts with a subscription to the iPerceptions Enterprise SaaS Platform and then we build according to your needs.
Q: What type of support is included?
A: When you join iPerceptions a dedicated Strategic Account Manager and Customer Success Manager are assigned to your account.
Q: What’s included with the platform fee?
A: Included in the Enterprise platform are surveys and comment cards, collection across desktop, tablet and mobile, advanced targeting features and easy to use self-serve reporting.
Q: Do you offer a free trial?
A: Yes, we offer our 4Q Framework. With the free trial you can deploy one predefined survey on desktop. The free trial does not include the enhanced functionality of the Enterprise platform.