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HITRUST CSF® certification validates that iperceptions has implemented all the measures to meet the highest information security control objectives and specifications, and has been assessed independently.
You can rest assured that your feedback is collected, processed and stored according to one of the highest levels of security attainable.
With growing concerns over security and privacy, the protection of customers’ and patients’ information, including any feedback they provide, is critical.
Before partnering with a feedback management vendor, make sure they have the measures in place that ensure the security of your and your survey respondents’ personal information.
The HITRUST CSF® (Common Security Framework) is a framework that combines a number of industry-defined regulations, standards
The HITRUST CSF includes, harmonizes and cross-references existing, globally recognized standards, regulations and business requirements, including ISO, NIST, PCI, HIPAA and State laws.
Certain customer feedback platforms:
iperceptions HITRUST CSF® certified platform:
HITRUST Alliance - Guide to Approaching a CSF Assessment
HITRUST Alliance - What types of assessments are available in the CSF Assurance Program?
HITRUST Alliance - Which Assessment is right for Me?
iperceptions helps the world's leading brands measure and elevate the Customer Experience (CX) at every touchpoint across the entire customer journey. A global leader in Customer Experience Management and Measurement solutions, iperceptions combines a powerful SaaS platform, easy-to-deploy and secure feedback collection technology, closed-loop feedback features, and extensive industry expertise to transform Voice of the Customer (VoC) into actionable insights that drive business results.
iperceptions offers a full range of tailored solutions supported by experts who have managed 1000s of customer feedback programs for Fortune 500 brands in the Automotive, Retail, Hospitality, Healthcare, Finance, Education, and Telecommunications sectors.