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Administrative Assistant/Receptionist
Montreal, QC, Canada

iperceptions is a global leader in Voice of the Customer (VoC) solutions, guiding the world’s customer-centric brands to the insights they need to improve the customer experience.

You stand out because of your attention to detail, your outstanding organizational skills, and your communication abilities. You are at ease with interpersonal relationships, autonomous with a high sense of confidentiality.

iperceptions is looking for a punctual and reliable person with a strong work ethic to fill the position of Administrative Assistant/Receptionist. The position is located at our Montreal headquarters. 

You will be responsible for: 

  • Bringing support to the management team;
  • Preparing and writing memos, emails, reports, presentations, excel tables etc.);
  • Dealing with accounts payable;
  • Completing data entry, document scanning, and filing;
  • Supporting HR initiatives;
  • Organizing corporate events and gatherings;
  • Preparing and processing incoming and outgoing mail;
  • Welcoming visitors and answering their requests;
  • Answering incoming calls and redirecting them;
  • Maintaining office and kitchen supply inventory;
  • Keeping the common spaces organized;
  • All other administrative support duties as required.

You have: 

  • Ability to work on complex and/or multiple projects;
  • Bilingual written and verbal, French and English;
  • Experience in a similar job is an asset;
  • College diploma in secretary is an asset;
  • Excellent abilities with MS Office suite (Excel, Word).

We offer : 

  • Participation in the “Choose Your Own Device” program.
  • Corporate insurance plan.
  • Participation in the EFAP.
  • A Happy Hour every Thursday.
  • Fully stocked kitchen with free breakfast provided.
  • Friendly environment with ping pong tables, gaming room, etc. 
  • A few minutes’ walk from the metro.

If you are motivated by this challenge, please forward your resume as well as any available portfolio of works/projects to Estelle Tancrez from the Human Resources Department at careers@iperceptions.com.

We offer equal career opportunities to all applicants. 

For more information about our company, please, visit our website:  www.iperceptions.com

Senior Research Analyst
Montreal, QC, Canada

You stand out because of your strong analytical capabilities, and your compelling presentation skills? 

You have demonstrated that you are a client-centric team player? You are self-motivated and disciplined, and excel in a fast-paced environment? If so, iperceptions offers you a permanent position as Senior Research Analyst to work at our Montreal headquarters. 

Apply today and join our dynamic company! 

You will be responsible for: 

  • Designing research strategy (questionnaire design, sampling plan, data integration) that addresses clients' business needs based on iperceptions’ research frameworks;
  • Preparing detailed analysis, summarized in compelling reports, to provide ongoing delivery of insight to clients;
  • Presenting clear, focused, and informational analysis to clients including business implications and actionable recommendations;
  • Supporting Strategic Account Managers in order to generate account satisfaction and growth;
  • Supporting ongoing development of iperceptions research solutions within research design, statistics, semantics, and predictive sciences.

You have: 

  • 2 to 3 years of work experience in consumer research, digital or web analytics, usability research, or experience management;
  • Experience with an Analytics tool (i.e.: SPSS) and the MS Office suite;
  • Understanding of digital business strategies;
  • Any experience in a leadership role is an asset;
  • Bachelor or Master Degree in a relevant program including: Marketing Science; Business Management / eCommerce; Psychology / Social Sciences;
  • Willingness to travel (limited but required);
  • Very strong professional communication skills in English (French an asset).

We offer : 

  • Flexible hours for a better balance of life.
  • Corporate Insurance Plan.
  • 5 personal days in addition to your vacation.
  • Participation in the "Choose Your Own Laptop" program.
  • Participation in the EFAP.
  • A friendly environment offering a "happy hour" every thursday, a ping-pong table, a playroom, as well as an equipped kitchen with free breakfast provided. 
  • Within walking distance of a metro station.

If you are motivated by this challenge, please forward your resume to the Human Resources Department at careers@iperceptions.com.

We offer equal career opportunities to all applicants. 

For more information about our company, please, visit our website:  www.iperceptions.com.

Business Development Manager
Montreal, QC, Canada

You are a tenacious, business-savvy, and a self-starter who enjoys a fast-paced and demanding environment. You have a proven track record using optimal prospecting strategies to generate business leads, open doors, and manage business opportunities.

iperceptions is looking for a results-driven and highly analytical Business Development Manager, responsible for generating new leads and build opportunities for expansion within North-America. The role is based in Montreal downtown, at our headquarters.

You will be responsible for:

  • Developing and implementing a business plan to uncover and maximize potential leads;
  • Uncovering new clients through prospecting and business development activities;
  • Identifying business leads, analyzing their potential, prioritizing the contact activities and executing all the business-related tasks;
  • Generating leads through researching the market, cultivating your personal network, emailing, cold calling, and leaveraging social networking;
  • Maintaining close contact with consultants, external professionals and associations to identify and develop business leads through referrals;
  • Identifying decision makers and scheduling meetings for the Account Executive team;
  • Working with Management to develop sales/marketing strategies and to penetrate new markets;
  • Researching, analyzing and understanding competitors and trends.

You have:

  • +5 years experience in business development;
  • Any experience background in technology, marketing or research is a strong asset;
  • Strong ability to communicate effectively and promote products and services;
  • Strong ability to influence decision-makers and provide comprehensive solutions for varying customer needs;
  • Good use of insights and data-driven decision making to inform the sales process;
  • Knowledge of Salesforce, an asset;
  • Ability to speak French, an asset;
  • Ability to travel to the US, once every few months.

We offer: 

  • Flexible hours for a better work-life balance.
  • A corporate insurance plan.
  • 5 personal days in addition to your vacation.
  • A “Choose Your Own Device” program.
  • Access to an Employee Assistant Program (EAP).
  • A friendly environment with a Happy Hour every Thursday, a ping pong table, gaming room, a fully stocked kitchen with free breakfast provided.
  • A few minutes’ walk from the metro.

If you are motivated by this challenge, please forward your resume to the Human Resources Department at careers@iperceptions.com.

We offer equal career opportunities to all applicants.

For more information about our company, please, visit our website: www.iperceptions.com

Pre-Sales Solutions Engineer
Montreal, QC, Canada

You are a self-starter and tenacious team player with a charismatic personality and excellent issue resolution abilities who enjoys working in a pre-sales role. You have a proven track record of selling services as part of a solution, with a strong technical interest, and exceptional communication skills.

iperceptions is looking for a sale and business-driven Pre-Sales Solutions Engineer, responsible for developing and positioning solutions involving iperceptions’ products and services to create expansion within North-America. The role is based in Montreal downtown, at our headquarters.

You will be responsible for:

  • All of the technical aspects of the sale and being involved in the product roadmap;
  • Maintaining expert knowledge of the iperceptions offering, from software to services;
  • Articulating and demonstrating iperceptions’ software solutions and services, influencing customers’ technical requirements, and positioning products relative to competition;
  • Confirming that iperceptions’ products and solutions meet the prospect’s requirements and assisting sales in technical qualifications;
  • Preparing and delivering technical presentations and conference call discussions explaining solutions to customers and prospects;
  • Working with customers and analysts to assess product and research needs and to determine solution requirements;
  • Planning solution modifications and configurations to meet customer needs;
  • Recommending features and new user stories for product development;
  • Helping in researching and developing new solutions.

You have:

  • 5+ years of experience in Technical Sales, Software Architecture;
  • Strong customer facing and relationship building skills;
  • Strong listening and question based selling skills;
  • Ability to travel as necessary;
  • Advanced knowledge in MS Office Suite;
  • Basic knowledge of HTML and JavaScript, an asset;
  • Basic knowledge of Tableau Software, an asset.

We offer:

  • Flexible hours for a better work-life balance.
  • A corporate insurance plan.
  • 5 personal days in addition to your vacation.
  • A “Choose Your Own Device” program.
  • Access to an Employee Assistant Program (EAP).
  • A friendly environment with a Happy Hour every Thursday, a ping pong table, gaming room, a fully stocked kitchen with free breakfast provided. 
  • A few minutes’ walk from the metro.

If you are motivated by this challenge, please forward your resume to the Human Resources Department at careers@iperceptions.com.

We offer equal career opportunities to all applicants. 

For more information about our company, please, visit our website: www.iperceptions.com

Digital Marketing Specialist
Montreal, QC, Canada

You are a detail-oriented and resourceful Marketer with an inquisitive personality. You have exceptional written communication skills and are able to learn quickly.

iperceptions is looking for a creative and analytical Digital Marketing Specialist, responsible for building and maintaining our online presence. You will be working at our downtown Montreal headquarters.

You will be responsible for:

EMAIL & MARKETING AUTOMATION (60%)

  • Planning and creating email marketing campaigns for the acquisition and nurturing of prospects:
    • Writing email copy that converts;
    • Testing email variations and determining winning elements;
    • Creating and maintaining segments of email recipients for campaigns;
  • Reviewing and qualifying incoming leads throughout the day and assigning them to the sales team promptly;
  • Maintaining rules and workflows in our marketing automation system. (HubSpot)

WEB (40%)

  • Increasing the website’s ability to engage and convert visitors. Planning, coordinating and executing website improvement projects;
  • Creating, maintaining and updating web pages;
  • Creating A/B tests of web content;
  • Extracting insights from visitor surveys, clickstream data and heat maps to support your initiatives;
  • Reporting on the health of the website.

You have:

  • A Bachelor or Master’s degree in Marketing;
  • One (1) year of experience in a Marketing related role, digital marketing is preferred;
  • Any experience in Conversion Rate Optimization and Web Analytics is an asset;
  • Mastery of the English language with superior written English skills;
  • Advanced knowledge of Excel;
  • Knowledge of HubSpot and Google Analytics is an asset;
  • The willingness to learn and educate yourself on B2B digital marketing.

We offer:

  • Flexible hours for a better work-life balance.
  • A corporate insurance plan.
  • 5 personal days in addition to your vacation.
  • A “Choose Your Own Device” program.
  • Access to an Employee Assistant Program (EAP).
  • A friendly environment with a Happy Hour every Thursday, a ping pong table, gaming room, a fully stocked kitchen with free breakfast provided. etc. 
  • A few minutes’ walk from the metro.

If you are motivated by this challenge, please forward your resume to the Human Resources Department at careers@iperceptions.com.

We offer equal career opportunities to all applicants. 

For more information about our company, please, visit our website: www.iperceptions.com

Are you right for iperceptions?

Everyday, we work hard, laugh, brainstorm, design, test, build software and offer professional services to help the world's greatest brands understand their website customers.

We are a proud Montreal-based company on the lookout for people that are curious, innovative and passionate. Is this you?

 

Life at iperceptions

 

 

To see the photos from all our previous social events, check out our Facebook page!

 

 

Benefits

Stimulating projects, complimentary food and excellent work-life balance. Have it all at iperceptions.

Flexible hours
Flexible hours for a healthy work-life balance
corporate insurance plan
Corporate insurance plan
personal days and vacation
5 personal days per year + vacation
choose your own device
A “Choose Your Own Device” program
employee assistance program
Employee Assistance Program
free breakfast
Free breakfast provided every morning
minutes from the metro
Minutes from McGill and Square-Victoria-OACI metro stations
game room and ping pong
Game room with ping pong table and PS4

Values that fuel the iperceptions team

CUSTOMER-CENTRIC

Customers first. We listen, and work tirelessly to delight you.

INNOVATIVE

We are forward thinkers and industry leaders. We push boundaries and embrace change.

PASSIONATE

We are self-motivated and creative. We strive to be the best.

COLLABORATIVE

We work together because it makes us better. We celebrate our differences.

INTEGRITY

We are honest, positive and open-minded. We grow, individually and collectively.