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Administrative Assistant
Montreal, QC, Canada

You stand out because of your strong ability to work with several executives as well as thanks to your solid interpersonal and communication skills? 

You are well-known for your abilities to prioritize and to be able to deal with confidential information, and you demonstrate initiative and proactivity; iperceptions offers you a position as Administrative Assistant based at the reception of our Montreal headquarter. 

Apply today and join our dynamic company! 

 

You will be responsible for: 

  • Be responsible for the maintenance and accuracy of the various business registers;
  • Assist the accounting team in certain tasks (payroll, expense reports, bank deposit, etc) ;
  • Helping HR Advisor in the recruitment process and the management of HR files ;
  • Supporting the management team with their day to day tasks;
  • Assist the preparation of legal and official documents;
  • Translating documents, reports and presentations in French and English;
  • Managing all the orders (furniture, food, etc);
  • Coordinating and organizing different activities such as Holiday Party, activities for the social club, occasional corporate activities, etc;
  • Welcoming and guiding our visitors as well as managing incoming calls;
  • Any other tasks or project related.

 

You have: 

  • +3 years of experience dealing with executives.
  • Perfectly bilingual, French and English.
  • Collegial Diploma in Office Technology or Secretarial Art or an equivalent.
  • Strong skills in Word, Excel, Power Point and Outlook.
  • Excellent writing abilities.
  • Very strong abilities to multitasking with multiple deadlines.
  • Professional behavior, able to deal with confidential information, meticulousness and good judgement.
  • Any experience within an accountancy or law firm is an asset.

 

We offer : 

  • Flexible hours for a better work-life balance.
  • A corporate insurance plan and a telehealth service.
  • 5 personal days in addition to your vacation.
  • A “Choose Your Own Device” program.
  • The access to an Employee Assistant Program (EAP).
  • A friendly environment with a Happy Hour every Thursday, a ping pong table, gaming room, a fully stocked kitchen with free breakfast provided. etc. 
  • An office only few minutes’ walk from the metro.

 

If you are motivated by this challenge, please forward your resume to Human Resources Department at careers@iperceptions.com.

We offer equal career opportunities to all applicants. 

For more information about our company, please, visit our website:  www.iperceptions.com.

Junior Research Analyst
Montreal, QC, Canada

iperceptions is a global leader in Voice of the Customer (VoC) solutions, guiding the world’s customer-centric brands to the insights they need to improve the customer experience.

We are looking for a Junior Research Analyst to join the analytical services group at our Montreal headquarters. Reporting to the Director of Analytics and working in close collaboration with our Research and BI Analyst teams, the ideal candidate will leverage strong visualization skills to create compelling reports for our Fortune 500 clients.

Apply today and join our dynamic company! 

You will be responsible for: 

  • Designing and building quality reporting and data visualization solutions to meet targeted research needs and provide high-value insights to our clients;
  • Supporting Research Analysts in the preparation and enhancement of established reports;
  • Handling other ad hoc data and research analysis requests as they occur;
  • Supporting ongoing development of iperceptions’ analytical solutions within report creation and data visualization best practices and capabilities.

You have: 

  • Bachelor’s or Master’s Degree in a relevant program, including but not limited to: Marketing Science; Business Management / eCommerce; Psychology / Social Sciences;
  • Experience with an Analytics tool (i.e.: SPSS) and the MS Office suite (especially PowerPoint);
  • 1 year of work experience in consumer research, digital or web analytics, usability research, or experience management is an asset;
  • Ability to exercise independent judgment by effectively prioritizing and executing tasks while under pressure;
  • Strong professional communication skills in English (French an asset);
  • Experience with BI-based software (Tableau, Power BI or other) an asset.

We offer : 

  • Flexible hours for a better work-life balance.
  • A corporate insurance plan.
  • 5 personal days in addition to your vacation.
  • A “Choose Your Own Device” program.
  • The access to an Employee Assistant Program (EAP).
  • A friendly environment with a Happy Hour every Thursday, a ping pong table, gaming room, a fully stocked kitchen with free breakfast provided. etc. 
  • An office only few minutes’ walk from the metro.

 

If you are motivated by this challenge, please forward your resume to the Human Resources Department at careers@iperceptions.com.

We offer equal career opportunities to all applicants. 

Pre-sales solutions Engineer
Montreal, QC, Canada

You are a self-starter and tenacious team player with charismatic personality and excellent issue resolution abilities who enjoys working on a pre-sales role. You have a proven track record of selling services as part of a solution, with strong technical interest, and exceptional communication skills.

iperceptions is looking for a sale and business driven Pre-sales solutions Engineer, responsible for developing and positioning solutions involving iperceptions’ products and services to create expansion within North-America. The role is based in Montreal downtown, at our headquarters.

 

You will be responsible for:

  • All of the technical aspects of the sale and being involved in the product roadmap;
  • Maintaining expert knowledge of the iperceptions offering, from software to services;
  • Articulating and demonstrating iperceptions’ software solutions and services, influencing customer’s technical requirements, and positioning products relative to competition;
  • Confirming that iperceptions’ products and solutions meet the prospect’s requirements and assisting sales in technical qualifications;
  • Preparing and delivering technical presentations and conference call discussions explaining solutions to customers and prospective customers;
  • Working with customers and analysts to assess product and research needs and to determine solution requirements;
  • Planing solution modifications and configurations to meet customer needs;
  • Recommending features and new user stories for product development;
  • Helping in researching and developing new solutions.

You have:

  • 5+ years experience in Technical Sales, Software Architecture;
  • Strong customer facing and relationship building skills;
  • Strong listening and question based selling skills;
  • Ability to travel as necessary;
  • Advanced knowledge in MS Office Suite;
  • Basic knowledge of HTML and JavaScript, an asset;
  • Basic knowledge of Tableau Software, an asset.

We offer:

  • Flexible hours for a better work-life balance.
  • A corporate insurance plan.
  • 5 personal days in addition to your vacation.
  • A “Choose Your Own Device” program.
  • The access to an Employee Assistant Program (EAP).
  • A friendly environment with a Happy Hour every Thursday, a ping pong table, gaming room, a fully stocked kitchen with free breakfast provided. etc. 
  • A few minutes’ walk from the metro.

 

If you are motivated by this challenge, please forward your resume to Human Resources Department at careers@iperceptions.com.

We offer equal career opportunities to all applicants. 

For more information about our company, please, visit our website:  www.iperceptions.com

Strategic Account Manager
Montreal, QC, Canada

iperceptions is a global leader in Customer Experience Management (CEM) solutions, guiding the world's most respected brands to become customer-centric organizations.  We are looking for a Strategic Account Manager to join the Strategic services group at our Montreal headquarters.

The ideal candidate will be a result-driven and highly analytical self-starter who enjoys working in a fast paced and demanding environment. If you have a proven track record of managing multiple client strategies to generate new business opportunities, maximize revenue potential, and grow accounts, this role is an opportunity to drive client engagement with a variety of Fortune 500 clients.

Apply today and join our dynamic company! 

 

You will be responsible for: 

  • Primary lead for account management, planning & relationship mapping with the objective to achieve customer satisfaction, retention and growth;
  • Build and nurture productive, professional relationships with assigned customer account teams;
  • Coordinate the involvement of company resources, including customer success, analytical services, and other management resources in order to meet account performance objectives and customers’ expectations;
  • Proactively assess, clarify, and validate customer needs on an ongoing basis;
  • Lead solution development efforts that best address customer needs;
  • Develop account strategies and forecast growth opportunities;
  • Identify and communicate business opportunities and competitive trends;
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts;
  • Oversee deal management pipeline and forecasting.

 

You have: 

  • + 3 years of experience in strategic account management role, is required;
  • Excellent verbal and written communication skills (French and English), is required;
  • Experience in business development, strategy, sales or marketing strategy in a project lead role;
  • The ability to work independently as well as with internal resources across cross-functional teams;
  • Bachelor’s degree in a relevant program, including but not limited to: Marketing Science, Business Management, Business Administration Social Sciences;
  • Willingness to travel (limited but required);
  • Understanding of omni-channel business strategies or research an asset.

We offer : 

  • Flexible hours for a better work-life balance.
  • A corporate insurance plan and a telehealth service.
  • 5 personal days in addition to your vacation.
  • A “Choose Your Own Device” program.
  • The access to an Employee Assistant Program (EAP).
  • A friendly environment with a Happy Hour every Thursday, a ping pong table, gaming room, a fully stocked kitchen with free breakfast provided. etc. 
  • An office only few minutes’ walk from the metro.

If you are motivated by this challenge, please forward your resume to Human Resources Department at careers@iperceptions.com.

We offer equal career opportunities to all applicants. 

For more information about our company, please, visit our website:  www.iperceptions.com

Are you right for iperceptions?

Everyday, we work hard, laugh, brainstorm, design, test, build software and offer professional services to help the world's greatest brands understand their website customers.

We are a proud Montreal-based company on the lookout for people that are curious, innovative and passionate. Is this you?

 

Life at iperceptions

 

 

To see the photos from all our previous social events, check out our Facebook page!

 

 

Benefits

Stimulating projects, complimentary food and excellent work-life balance. Have it all at iperceptions.

Flexible hours
Flexible hours for a healthy work-life balance
corporate insurance plan
Corporate insurance plan
personal days and vacation
5 personal days per year + vacation
choose your own device
A “Choose Your Own Device” program
employee assistance program
Employee Assistance Program
free breakfast
Free breakfast provided every morning
minutes from the metro
Minutes from McGill and Square-Victoria-OACI metro stations
game room and ping pong
Game room with ping pong table and PS4

Values that fuel the iperceptions team

CUSTOMER-CENTRIC

Customers first. We listen, and work tirelessly to delight you.

INNOVATIVE

We are forward thinkers and industry leaders. We push boundaries and embrace change.

PASSIONATE

We are self-motivated and creative. We strive to be the best.

COLLABORATIVE

We work together because it makes us better. We celebrate our differences.

INTEGRITY

We are honest, positive and open-minded. We grow, individually and collectively.