iperceptions is a global leader in Voice of the Customer (VoC) solutions, helping the world's most respected brands measure and elevate the customer experience, and become customer-centric organizations.
Our tried-and-true method of collecting and analyzing customer feedback ensures that you get an accurate and representative view of how your customers feel about your brand, on all channels.
With an experienced team that has managed 1000s of VoC programs since 1999,
Global organizations trust iperceptions for its renowned expertise, flexibility and advanced technology that captures and analyzes customer feedback. iperceptions helps:
iperceptions is founded.
iperceptions released the first Voice of the Customer (VoC) industry standards for hospitality and automotive brands.
iperceptions (iPE) is listed on Toronto Stock Exchange (TSX).
iperceptions secured funding from Skuli Mogensen and Telesystem Ltd.
iperceptions developed 4Q with Avinash Kaushik, digital marketing evangelist for Google and bestselling web analytics author. 4Q is a permission based survey solution that leverages the 4 most important survey questions. Today, 4Q is part of the iperceptions Enterprise platform.
iperceptions launched the first random sampling Voice of the Customer solution for mobile websites.
iperceptions became a private company when it received funding from XPND Capital, a growth capital fund run by Alexandre Taillefer.
iperceptions launched its Audience Recognition technology that recognizes user intentions in real-time. Today, this technology is available through Datacratic.
iperceptions launched its Experience Optimization Solution that provides usability and optimization teams with insights that help enhance the customer experience.
iperceptions bought Datacratic, an Ad Tech company.
Named one of the 25 top Customer Experience solutions
Content Marketing Awards finalist for best corporate blog
Digiday Signal Honor Award for its Active Recognition Technology
Winner of an OCTAS award for Innovation
Named one of the 50 top digital solutions built to impress
Winner of the Google Analytics Partner Summit Competition
ClickZ Marketing Excellence Award Finalist
Named in Seth Godin’s Bull Market Directory
Winner of “Up & Comer” Product of the year
