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iperceptions is a global leader in Customer Experience Management and Measurement solutions, helping the world's leading brands measure and elevate experiences at every touchpoint across the customer journey using the voice of their customers.
Our tried-and-true method of collecting and analyzing customer feedback ensures that you get an accurate and representative view of how your customers feel about your brand, on all channels.
With an experienced team that has managed 1000s of VoC programs since 1999,
Global organizations trust iperceptions for its renowned expertise, flexibility and advanced technology that captures and analyzes customer feedback. iperceptions helps:
iperceptions is founded.
iperceptions released the first Voice of the Customer (VoC) industry standards for hospitality and automotive brands.
iperceptions (iPE) is listed on Toronto Stock Exchange (TSX).
iperceptions secured funding from Skuli Mogensen and Telesystem Ltd.
iperceptions launched the first random sampling Voice of the Customer solution for mobile websites.
iperceptions became a private company when it received funding from XPND Capital, a growth capital fund run by Alexandre Taillefer.
iperceptions launched its Audience Recognition technology that recognizes user intentions in real-time. Today, this technology is available through Datacratic.
iperceptions launched its Experience Optimization Solution that provides usability and optimization teams with insights that help enhance the customer experience.
iperceptions bought Datacratic, an Ad Tech company.
Named one of the 25 top Customer Experience solutions
Content Marketing Awards finalist for best corporate blog
Digiday Signal Honor Award for its Active Recognition Technology
Winner of an OCTAS award for Innovation
Named one of the 50 top digital solutions built to impress
Winner of the Google Analytics Partner Summit Competition
ClickZ Marketing Excellence Award Finalist
Named in Seth Godin’s Bull Market Directory
Winner of “Up & Comer” Product of the year