Diagnose and address the friction points your prospective students experience that are preventing them from applying.
Measure how different channels drive your brand recognition, and better understand your audience's perception of your institution.
Pinpoint key frustrations your students and faculty members are experiencing with your different portals, and how to address them.
By working with
By working with iPerceptions to improve the customer experience, University of Liverpool increased task completion for over 85, 000 website visitors, increased customer satisfaction by 4%, and won best website at the 2017 Heist Awards.