- COVID-19 Resource Hub
iperceptions helps you understand its constantly evolving and complex customer experience.
Track the customer experience across all your online and offline touchpoints.
From your budget planners, borrowing and saving calculator tools by aligning them with customer needs and expectations.
Understand key customer frustrations and issues with your portal.
“If they were coming to our site and then abandoning, we wanted to know why. We’re talking about a lot of traffic to the site. We need to know if we are delivering on their expectations and if we’re not, we need to know what to fix.”