The Definitive Guide to Customer Experience

Download Now

The best website survey tool!

4Q is the best way to evaluate the online experience, measure customer satisfaction and quickly implement website improvements based on real customer feedback.

Speak to an expert about 4Q

How it works

4Q collects feedback from your website customers to measure the quality of their experience and understand their intent. It includes 4 questions that help answer:


is here?


are they here?


am I doing?


do I need to fix?

Easy setup

4Q leverages the iperceptions platform, and is the easiest way to start measuring customer satisfaction on your website.


Get your website surveys up and running in under 5 minutes with our JavaScript implementation.


Get insights with no limits on the number of survey or comment card responses you collect.


To ensure all your customers have a voice, 4Q has been translated into 35 languages.

Recommeded by Avinash Kaushik

“A true permission based on-exit survey that provides an easy to deploy, easy to use and easier still to analyze framework to answer 4 questions that no website owner can live without.
It is the antidote for the most pressing of web analytics challenges: the yearning and struggle to understanding the 'Why'.”

Avinash Kaushik
Author of "Web Analytics 2.0" and digital marketing evangelist for Google

Speak to an iperceptions expert about using 4Q to improve your website