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The Customer-Centric Marketer - Customer Experience Blog

[QUIZ] How Much Do You Know About Text Analytics?


Oct 25, 2017, By iPerceptions
|0 comments

When it comes to learning about the Customer Experience, there is nothing that confirms what your customers are thinking quite like unstructured feedback. 

Companies now more than ever have access to a continous source of unstructured feedback. Thankfully, Text Analytics solutions have been developed over the years to help customer-centric organizations stay on top of this feedback and to help extract the most insights from it so they can better understand and improve the Customer Experience.

But how much do you know about Text Analytics in general? Do you fancy yourself a Text Analytics connoisseur? 

Take our quiz to find out!

 

 

Did you like this quiz? You might like these articles too:

Glossary: Text Analytics

Customer Feedback Is Not Created Equal

When is negative feedback actually bad?

The #1 reason customers fail to have a successful website visit

Meet Our New Text Analytics Solution Powered by Artificial Intelligence (AI)

 

Check out our other quizzes too:

Can You Pass This Customer Experience Quiz?

How Customer-Centric Are You? 

Are You a Digital Voice of the Customer Rockstar?

 

Image source: Unsplash

iPerceptions

iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences.

[QUIZ] How Much Do You Know About Text Analytics?


Oct 25, 2017, By iPerceptions
|0 comments

When it comes to learning about the Customer Experience, there is nothing that confirms what your customers are thinking quite like unstructured feedback. 

Companies now more than ever have access to a continous source of unstructured feedback. Thankfully, Text Analytics solutions have been developed over the years to help customer-centric organizations stay on top of this feedback and to help extract the most insights from it so they can better understand and improve the Customer Experience.

But how much do you know about Text Analytics in general? Do you fancy yourself a Text Analytics connoisseur? 

Take our quiz to find out!

 

 

Did you like this quiz? You might like these articles too:

Glossary: Text Analytics

Customer Feedback Is Not Created Equal

When is negative feedback actually bad?

The #1 reason customers fail to have a successful website visit

Meet Our New Text Analytics Solution Powered by Artificial Intelligence (AI)

 

Check out our other quizzes too:

Can You Pass This Customer Experience Quiz?

How Customer-Centric Are You? 

Are You a Digital Voice of the Customer Rockstar?

 

Image source: Unsplash

iPerceptions

iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences.

AI Text Analytics Product Sheet

Want to get the most out of your customer feedback?

Learn more about iPerceptions' AI Text Analytics solution, and you can benefit from our advanced text analytics platform.

Download the Product Sheet

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