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[QUIZ] Are You Up To Speed on the 2017 Holiday Season Shopping Predictions?


Nov 22, 2017, By iPerceptions
|0 comments

The holiday season is already upon us! You know what that means - great food, more time with the in-laws, and getting your game-face on as you hunt for gifts for that special someone. 

Over the last few months, many predictions, studies and reports were published about what retailers and ecommerce companies can expect this holiday season when it comes to their shoppers' expectations and purchase habits. 

Before jumping into the quiz, here are two items that become abundantly clear based on these predictions:

  • The need for companies to offer a seamless, enjoyable and positive Customer Experience (CX) thoughout all aspects of the shopping experience and customer journey, and across all offline and digital touchpoints.
  • Companies must continously monitor their shoppers' evolving needs and expectations by measuring the Voice of the Customer (VoC) and leverage customer feedback to make sure they can adjust their CX to meet these demands. 

Take our quiz and see if you're up to speed on all the latest shopping predictions and stats about the 2017 holiday season! 

 

 

 

Sources: 

Deloitte - Deloitte Forecast: Retail Holiday Sales to Increase 4 to 4.5 Percent

CMO.com - 5 Online Shopping Predictions For The 2017 Holiday Season

eMarketer - eMarketer Forecasts Moderately Strong Holiday Season

National Retail Federation - NRF Consumer Survey Points To Busy Holiday Season, Backs Up Economic Forecast And Import Numbers

 

Did you like this quiz? You might like these articles too:  

4 Retail Technology Trends To Keep An Eye On

What Retailers Need To Know About The In-Store Experience

2 Ways To Tackle Shopping Cart Abandonment Using Feedback

These 4 Charts Show Why You Must Use Voice of the Customer on E-Commerce Websites

Image source: Pexels

iPerceptions

iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences.

[QUIZ] Are You Up To Speed on the 2017 Holiday Season Shopping Predictions?


Nov 22, 2017, By iPerceptions
|0 comments

The holiday season is already upon us! You know what that means - great food, more time with the in-laws, and getting your game-face on as you hunt for gifts for that special someone. 

Over the last few months, many predictions, studies and reports were published about what retailers and ecommerce companies can expect this holiday season when it comes to their shoppers' expectations and purchase habits. 

Before jumping into the quiz, here are two items that become abundantly clear based on these predictions:

  • The need for companies to offer a seamless, enjoyable and positive Customer Experience (CX) thoughout all aspects of the shopping experience and customer journey, and across all offline and digital touchpoints.
  • Companies must continously monitor their shoppers' evolving needs and expectations by measuring the Voice of the Customer (VoC) and leverage customer feedback to make sure they can adjust their CX to meet these demands. 

Take our quiz and see if you're up to speed on all the latest shopping predictions and stats about the 2017 holiday season! 

 

 

 

Sources: 

Deloitte - Deloitte Forecast: Retail Holiday Sales to Increase 4 to 4.5 Percent

CMO.com - 5 Online Shopping Predictions For The 2017 Holiday Season

eMarketer - eMarketer Forecasts Moderately Strong Holiday Season

National Retail Federation - NRF Consumer Survey Points To Busy Holiday Season, Backs Up Economic Forecast And Import Numbers

 

Did you like this quiz? You might like these articles too:  

4 Retail Technology Trends To Keep An Eye On

What Retailers Need To Know About The In-Store Experience

2 Ways To Tackle Shopping Cart Abandonment Using Feedback

These 4 Charts Show Why You Must Use Voice of the Customer on E-Commerce Websites

Image source: Pexels

iPerceptions

iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences.

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