<iframe src="//www.googletagmanager.com/ns.html?id=GTM-C786" height="0" width="0" style="display:none;visibility:hidden">

The customer-centric

Marketer

What's Happening to the In-Store Experience?

The rise of ecommerce has happened fast, and it won't be long before online sales outpace revenue from brick-and-mortar stores. Consumers are becoming more comfortable making purchases online, and the web offers a much wider range of products and services than ... Read More


May 20, 2016

By 

Duff Anderson

Customer-Centric Roundup: April 2016

Modern marketers have plenty of responsibilities to juggle, and tracking customer experience trends is all part of a day's work. Only by staying in the CX loop can marketing teams push the ... Read More


May 4, 2016

By 

iPerceptions

CMOs, It's Time to Step Up to the CX Plate

Today, companies are in the customer experience business. It's no longer enough to compete on products and services, but it's also about delivering seamless and superior experiences that separates laggards from leaders. With consumers now having endless choices, ... Read More


Apr 26, 2016

By 

Duff Anderson

What is the Citizen Experience in the 21st Century?

This is the first blog post as part of a series that explores the meaning of the digital Citizen experience, and the common challenges that governments face to meet the needs of its citizens. 

The role of the government and the services it ... Read More


May 12, 2016

By 

Nicole Fortunaso

How to Create Effective B2B Retargeting Campaigns

Guest post by Sheri Kimura, Communications Manager at AdGear. 

Does your sales team wish that they could create some sort of relationship with prospects before reaching out to them for the first time?  Thankfully, ... Read More


May 3, 2016

By 

iPerceptions

The citizen experience debate: Why you need to collect feedback

Technology allows citizens the privilege of having something they never had before – the center stage to speak their truth and demand that they be heard.  Before technology and the transparency, it brought, organizations and governments had limited means to ... Read More


Apr 21, 2016

By 

Nicole Fortunaso

What's Happening to the In-Store Experience?

The rise of ecommerce has happened fast, and it won't be long before online sales outpace revenue from brick-and-mortar stores. Consumers are becoming more comfortable making purchases online, and the web offers a much wider range of products and services than ... Read More


May 20, 2016

By 

Duff Anderson

What is the Citizen Experience in the 21st Century?

This is the first blog post as part of a series that explores the meaning of the digital Citizen experience, and the common challenges that governments face to meet the needs of its citizens. 

The role of the government and the services it ... Read More


May 12, 2016

By 

Nicole Fortunaso

Customer-Centric Roundup: April 2016

Modern marketers have plenty of responsibilities to juggle, and tracking customer experience trends is all part of a day's work. Only by staying in the CX loop can marketing teams push the ... Read More


May 4, 2016

By 

iPerceptions

How to Create Effective B2B Retargeting Campaigns

Guest post by Sheri Kimura, Communications Manager at AdGear. 

Does your sales team wish that they could create some sort of relationship with prospects before reaching out to them for the first time?  Thankfully, ... Read More


May 3, 2016

By 

iPerceptions

CMOs, It's Time to Step Up to the CX Plate

Today, companies are in the customer experience business. It's no longer enough to compete on products and services, but it's also about delivering seamless and superior experiences that separates laggards from leaders. With consumers now having endless choices, ... Read More


Apr 26, 2016

By 

Duff Anderson

The citizen experience debate: Why you need to collect feedback

Technology allows citizens the privilege of having something they never had before – the center stage to speak their truth and demand that they be heard.  Before technology and the transparency, it brought, organizations and governments had limited means to ... Read More


Apr 21, 2016

By 

Nicole Fortunaso
Did you enjoy this article? Subscribe today
Receive regular updates from The Customer-Centric Marketer straight to your inbox