Transform Visitor Feedback into Profit
 |
4Q Suite is a cost-effective yet sophisticated suite of online analytics tools designed for companies of all sizes to reach out to site visitors, capture their feedback, and use their insights to plan for success.
“A true permission based on-exit survey that provides an easy to deploy, easy to use and easier still to analyze framework to answer four questions that no website owner can live without.”
- Avinash Kaushik, Author: Web Analytics 2.0
Business Challenge
Every organization wants to boost online results. And nowadays, the majority of businesses recognize the power of customer analytics to increase site satisfaction, build engagement and optimize conversion. However, they often fail to implement a solution due to:
- Limited time, budget and resources
- An incomplete picture of what is happening on the site and why
- Overwhelming and impractical data
Solution
Use a low-cost methodology being deployed by some of the world’s leading brands and ask your visitors four of the most important survey quesitons:
- How would you rate your overall website experience?
- What was the primary purpose of your visit?
- Were you able to complete your purpose of visit?
- If not, why not?
Benefits
- Gain a deeper understanding of your website visitors
- Develop meaningful, customized responses to specific individuals or groups
- Reduce the time and cost of identifying significant data trends and changes
- Measure the impact of ads, campaigns and other marketing events
- Gauge strengths and weaknesses vis-a-vis direct competitors and target improvements accordingly
Key Features
- Easy four-step implementation
- Continuous data collection
- Unobtrusive survey invitation methods
- Real-time graphical depiction of results
- Google Analytics integration
- Automatic alerts of significant changes
- Benchmarks for over 30 industries
- Respondent email collection and response
- Social media links
- Ads and coupons on the survey thank you page
- Open-ended feeedback reports
- Word and concept clouds
- Fully hosted survey and data storage
- Data exportability in CSV format
- Free support and tutorials
LEARN MORE at 4Qsurvey.com!
Videos
See how easy it is to set up a 4Q survey
The 4Q survey methodology and interface
Check out our 4Q Suite channel on YouTube for more video demonstrations.
“We get real-time feedback from people that visit our website, so we can react to a campaign or react to some of the issues that we have on our website and we can make smart decisions on what we should do to fix them.”
- Yves Rannou, Director, Air Canada Vacations
