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Industry thought leaders on every engagement
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Zoom in on the power of VoC research
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GREAT FOR: Small businesses, blogs or just to see what you can do with the iPerceptions platform.
GREAT FOR: Small to medium sized businesses or individuals running their own website or blog.
GREAT FOR: Medium to large sized companies that want a complete Voice of Customer solution.
GREAT FOR: Large companies that want advanced insight with premiere VoC solutions and expertise.
From concept to launch, iPerceptions professional services leads the way. With decades of research experience, our team offers more than leading-edge insight and client service. We offer the industry’s foremost thought leaders invested in your success.
General Motors (Canada)
Driving innovation in the research industry, that’s what we do at iPerceptions. From our frameworks and methodologies to our outreach with the research community, we put our knowledge to work on your bottomline.
Look under the hood and see how iPerceptions Active Research platform works. From designing your survey all the way to analyzing your results, our platform makes it easy to do Voice of the Customer (VoC) research. So from mobile surveys to feedback forms, iPerceptions Active Research Platform has you covered.
“iPerceptions' customer satisfaction metrics are an extremely valuable addition to our existingweb analytics program. Their solution provided our entire team with real-time access to critical decision-support data that helped us get a better understanding of our customers and their purchasing habits”
“At Mercedes-Benz, we’re committed to responding to our customers faster and moreeffectively. By teaming with iPerceptions, we can now combine detailed, actionable insights gainedthrough their Voice of Customer solution with industry-specific intelligence provided by theirAutomotive Program to create a better online experience for our customers.”
“Since deploying the [iPerceptions] solution, Intuit has seen a steady improvement inconversion—it's up 15 percent on average. In addition, customer satisfaction rates have increased anaverage of 10 to15 percent.”
“We constantly monitor feedback from our web site visitors and guests to ensure theironline experience at our site far exceeds their expectations. This difficult and challenging task is madeeasier with help and support from the hospitality sector specialists at iPerceptions who provide a turn-key business intelligence solution.”
MONTREAL, QC – June 4, 2013 – iPerceptions Inc., a leading provider of online Voice of Customer (VOC) analytics derived from actual visitor feedback, today announced free iPerceptions plug-ins for WordPress, Drupal and Joomla. These plug-ins offer marketers a simple, one-step process to start collecting, measuring and analyzing customer satisfaction and task completion using iPerceptions’ highly acclaimed and 4Q and iPSI research frameworks.
MONTREAL, QC – April 18, 2013 – iPerceptions Inc., a leading provider of online Voice of Customer (VoC) analytics derived from actual visitor feedback, today announced the release of their ‘Online Satisfaction and Experience in the Hospitality Industry’ report for Q4 2012.
The report discovered that there has been significant growth of visitors to hospitality and tourism websites coming from email links, up from 1% in Q1 2012 to 9% in Q4 2012.
MONTREAL, QC, February 28, 2013 – iPerceptions Inc., a leading and trusted provider of online Voice of Customer (VoC) analytics derived from actual visitor feedback, today announced that a recent Forrester Research report, “Win the Social Marketing Measurement Game,” November 21, 2012, found that website surveys are one of two strategies that can bridge the gap between tracking the reach of social campaigns and understanding which social media programs drive exploration.
MONTREAL, QC – February 12, 2013 – iPerceptions Inc., a leading provider of online Voice of Customer (VOC) analytics derived from actual visitor feedback, today announced the new iPerceptions’ Active Research Platform, which raises the bar in VOC Analytics - while breaking key barriers that have made it impossible for many organizations to use VOC technology.
MONTREAL, QC – January 10, 2013 – iPerceptions Inc., a leading provider of online Voice of Customer (VoC) analytics derived from actual visitor feedback, and the Hospitality Sales and Marketing Association International (HSMAI), a thought leader and catalyst for hotel revenue growth, today announced the release of their ‘Online Satisfaction and Experience in the Hospitality Industry’ report for Q3 2012.
iPerceptions is heading to Forrester's Forum For Customer Experience Professionals in New York on 25-26 June, 2013 (New York Marriott Marquis, New York NY).
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