Watch iper.loop in Action

See how iper.loop helps brands keep things positive by identifying dissatisfied customers in real-time enabling you to turn things around before it’s to late — after all, if your customers are unhappy…

Wouldn’t You Want to Know?

WITH IPER.LOOP YOU CAN

iperloop_increase_loyalty

Increase Loyalty

A great Customer Experience (CX) guarantees a customer will consider buying from you next time and refer their friends.

iperloop_boost_reputation

Boost Reputation

Identify issues and take immediate action throughout the customer journey — before they post an angry review on social media.

iperloop_track_interactions

Track Interactions

Create workflows to engage differently according to satisfaction levels comments and user actions.

 

iper.loop helps you

 

cropped_images_collect

Collect

Engage customers by email, SMS, live chat or IVR after a key event in their journey.

Once you connect your CRM system with iper.loop using our REST-API, you can invite customers in real-time to share feedback about their most recent experience with your brand.

LEARN MORE

cropped_images_act

Act

Maintain a good reputation and prevent customers from becoming detractors.

iper.loop enables you to automatically create support tickets based on your customers’ survey answers in real-time to give your support staff the tools they need to take action quicker.

LEARN MORE

cropped_images_elevate

Elevate

Create memorable experiences that help you stand out from the crowd, and turn casual customers into loyal brand promoters.

Add a personal touch to your existing CX efforts with automated SMS or email messages sent at key moments.

LEARN MORE

cropped_images_visualize

Visualize

The iper.loop dashboard provides an intuitive and interactive way to see where in their journey your customers are most likely to experience speed bumps.

We make it easy to track your teams follow-ups, learn how you can do better and scale what you’re already doing right.

LEARN MORE

cropped_images_improve

Improve

iper.loop helps you gain the insights you need to continually optimize your CX design and improve for the future.

From your front-line staff, to your CX professionals, we give everyone in your organization what they need to succeed.

LEARN MORE

iper.loop is used in

Healthcare

healthare

FINANCIAL SERVICES

financial services

Retail

retail

Hospitality & Travel

hospitality and travel

Automotive

automotive

Telecom

telephone

 
 
iperloop_Website Page_CTA_553x460

Learn more about iper.loop