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  • Injections to drive results

    Our proprietary APIs seamlessly inject customers’  insights into your existing systems, boosting your organization’s efficiency and ROI.

  • Web Analytics

  • Go beyond clickstream data and inject iPerceptions data directly into your web analytics tools to better understand site behavior, identify key market opportunities and improve the customer experience.

  • CRM and Customer Support Systems

  • Put your customer feedback directly in the hands of your sales and support teams by injecting your iPerceptions data directly into your CRM and customer support systems.

  • Session Replay

  • Take session replay to the next level by enhancing the visibility of the online customer experience with VoC insights to understand visitors’ intentions, motivations and experiences.

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  • Live Assistance Systems

  • Enrich live assistance systems with iPerceptions’ insights which provide attitudinal context to efficiently guide the conversation.

 
iPerceptions' Voice of the Customer Brochure

Collect the voice of your customers USING IPERCEPTIONS

Download our Solutions Brochure to see how iPerceptions' VoC technology can help you analyze and take action to improve your customers' experience.

dOWNLOAD the Brochure