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  • With Comment Cards Make Feedback Matter!

    Ensure your customers can always leave feedback with a constant stream of insights to quickly eliminate issues and identify at risk individuals.

How it Works

Comment Cards are a visitor-initiated feedback solution that appears on every page of your site so your customers can easily share dislikes, suggestions or praise about your company.

Features

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      • PERSONALIZATION

        Comment Cards to match your brand

        Modify and personalize various elements of the Comment Card to reflect your brand, including the solicitation icon location, style, color, text and labels.

      • ALERTS

        Always be on top of your feedback

        Receive real-time, daily, weekly or monthly reports so you never miss any of your customers’ insights.

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      • REPORTING

        Know where you stand at a glance

        Easy to understand reporting complete with a Comment Card scorecard, advanced filters to pinpoint specific feedback, and text mining capabilities to analyze open ended comments.

 
iPerceptions' Voice of the Customer Brochure

Collect the voice of your customers USING IPERCEPTIONS

Download our Solutions Brochure to see how iPerceptions' VoC technology can help you analyze and take action to improve your customers' experience.

dOWNLOAD the Brochure