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  • The Best Online Survey For a Website!

    Developed with Avinash Kaushik (Google Analytics guru), 4Q provides a simple way to evaluate the online experience and identify areas of improvement. Try it now!

How it Works

4Q is a framework that collects feedback from your website visitors to measure the customer experience and understand visitor intent. It includes 4 questions that help answer:

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    • Who

      is here?

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    • Why

      are they here?

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    • How

      am I doing?

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    • What

      do I need to fix?

Why 4Q

    • Multiple Languages Supported
    • 30+ languages

      Speak you customers’ language

      To ensure all your customers have a voice, the 4Q Framework has been translated into over 30 languages.

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      Understand the ‘Why’ behind the ‘What’

      See your web analytics data in context by connecting 4Q with Google Analytics to understand your customers’ needs and desires.

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    • Reporting tool
    • Reporting tools

      Reporting that provides clear insights

      To take the hassle out of analyzing data, the Active Research platform includes a suite of intuitive reporting tools for discovering valuable insight.

iPerceptions' Voice of the Customer Brochure

Collect the voice of your customers USING IPERCEPTIONS

Download our Solutions Brochure to see how iPerceptions' VoC technology can help you analyze and take action to improve your customers' experience.

dOWNLOAD the Brochure