Technology

Q. Does it work on intranet?
A.
The solution works on Intranet as long as the Intranet has HTTP access to the outside world. The solution does not support localhost URLs.
Q. Does it work on secure pages (https)?
A.
Yes, it works on both HTTP and HTTPS pages.
Q. Does it integrate with Google Analytics?
A.
You can select survey questions to send into Google Analytics as Events. The most common metrics from Google Analytics can be pulled into the iPerceptions online portal to be analyzed directly with your survey data. Learn More >
Q. Does it work on mobile?
A.
The iPerceptions survey solution supports desktop, tablet, and mobile devices. Learn More >
Q. Do I have to code or modify my website?
A.
Including an iPerceptions survey is as simple as injecting a small JavaScript snippet into your website.
Q. Is there an API to push custom data?
A.
There is no officially supported API, but an iPerceptions Implementation Specialist can get you up and running to push any additional datapoints with your survey. For more information contact us.
Q. Does it work on all browsers?
A.
The iPerceptions survey solution is supported across all of the latest desktop, tablet, and mobile browsers.
Q. Does it work with Flash sites?
A.
iPerceptions can be used on flash sites. Depending on how your site is configured, you may need to enable the “remove flash” option in your survey configuration.
Q. How do I install a survey?
A.
It's as simple as injecting a small JavaScript snippet into your website.
Q. How do I install Comment Cards?
A.
Using a Comment Card can be done in two steps. First, install the provided JavaScript library and feedback form icons on your web server. Then, in your website code, include the JavaScript library to make the feedback form available.
Q. What are Comment Cards?
A.
A feedback form that lets you engage with your customers and solicit feedback in their own words. Learn More >