Online, Anytime

Webinars

Just because you missed the live presentations doesn't mean you can't benefit from the great information available in our past webinars.

"Customer experience is the new marketing" Webinar Screen_Shot_2015-12-16_at_6.00.32_PM.png

In this webinar, Duff Anderson (Co-founder at iPerceptions), Lisa Waizmann (Director of Research Solutions at iPerceptions) and Jean-Fancois Houpert (Director of Data Solution at iPerceptions) will share how customer experience analytics can evolve from measuring and managing the online experience to recognizing and personalizing the visitor experience in real-time.

Universal Code Webinar

In this webinar you will learn how iPerceptions Universal Code is the only script you will ever need to put on your website to control all your existing and future projects. The iPerceptions Universal Code centralizes multiple research projects into one script, empowering you to effortlessly control and modify your research across multiple projects and languages directly in the Active Research Platform, reducing reliance on IT resources.

"How to Optimize the Customer Experience" Webinar

In this webinar you will learn how iPerceptions Experience Optimization solution is the biggest innovation in site optimization since A/B testing. During this 30 minute webinar you will learn the current voice of customer methodologies and their challenges when it comes to site optimization and how you can for the first time recognize and engage with visitors who are having extreme experiences to collect the information required to improve site usability and the customer experience.

Text Mining Webinar

In this webinar you will learn how you can leverage iPerceptions’ advanced text mining tool to quickly turn open-ended comments into actionable insights.