The Definitive Guide to Customer Experience

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iperceptions Text Mining Tool Webinar

Quickly discover insights with iperceptions Text Mining tool. In this webinar, you will learn how iperceptions’ advanced Text Mining tool helps you turn open-ended comments into actionable insights.

In this webinar you will learn how to:

  • Do more accurate analysis by filtering any open-ended questions.
  • Discover themes, patterns and emerging trends in your open-ended comments with advanced segmentation and open text search.
  • Better understand the context of customer feedback by adding up to 5 customizable data points such as browser, country, overall experience and many more to each response.
  • Benefit from the seamless integration with iperceptions’ word and concept cloud.
  • Conduct more granular research by exporting your customer feedback to Excel.
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