COVID-19: Our operations are not impacted, and we continue to support our clients at full capacity.

By working with iperceptions to collect customer feedback, financial software company Intuit has improved conversion by an average of 15% and has experienced a 10% to 15% increase in satisfaction rates.

In this case study you will learn how:

  • Intuit used iperceptions to obtain attitudinal insights from surveys, analyze the feedback, and profile site customers.
  • Web analytics alone wasn't enough to pinpoint the cause of site abandonment.
  • Intuit experienced a 10 to 15 percent increase in satisfaction rates by providing a more engaging experience to their website customers.
intuit case study mock-up

Get the Case Study