The mobile customer experience is a fundamental part of modern marketing. To stand out from the crowd, you must provide a mobile experience your users need and expect.

Online golf services leader GolfNow recognized this, and with a growing number of customers accessing their mobile site, they wanted to better understand the pain points of their mobile customers.

In this case study you will learn about:

  • What multi-channel CX challenges GolfNow faced.
  • How GolfNow was able to diagnose bottlenecks and better understand customers’ expectations.
  • GolfNow's new approach to the mobile experience and the impressive results.


GolfNow improves mobile experience case study mock-up

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