Website visitors having either extreme positive or negative experiences are more likely to have strong opinions, and provide specific and actionable insights you can use to optimize your website.

iPerceptions’ Experience Optimization solution uses an approach that attracts these specific visitors to provide their feedback so you can take action in real-time.

iperceptions' Experience Optimization Solution includes:

• A simple set of questions in the bottom-right of your visitors' screen, aimed to attract those having a very bad or very good experience to provide  insight into their website experience.

• Integrated clickstream reporting that provides visibility into your visitors' session, which helps you understand the next steps to improve the customer experience.