In this video Duff Anderson, SVP and Co-founder of iPerceptions, speaks about the 5 biggest fears of switching Voice of the Customer (VoC) vendors and how to overcome them quickly and easily.

Here are some of the fears covered in this video:

  • That it will take too much time and effort to get up and running
  • The risk of losing historical data
  • Time lost learning the ins and outs of a new platform
  • Not being able to integrate VoC data with current marketing systems
  • Fear of moving the VoC program to a full-service vendor
5 fears of switching voc vendors

Watch the Video