Solutions for the
e-commerce industry
 

With the continued rise of e-commerce, retail brands need
to facilitate seamless digital experiences.

iPerceptions helps you collect the voice of your customers so you can align your customers’ experience to their expectations. Also, we can help you build more accurate audience segments so that you can take a more customer-centric approach with your marketing campaigns.

iPerceptions clients
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Voice of the customer Solutions

iPerceptions Voice of the Customer Solution for the E-commerce Industry

Increase customer loyalty

by tracking the shopper experience across your digital channels.

iPerceptions Voice of the Customer Solution for the E-commerce Industry

Reduce cart abandonment

by understanding the reasons why visitors don’t make a purchase.

iPerceptions Voice of the Customer Solution for the E-commerce Industry

Improve the post-purchase experience

by understanding the drivers behind post-purchase satisfaction.

Audience Solutions

iPerceptions Audience Solution for the E-commerce Industry

Increase the ROI

from your retargeting campaigns by aligning your bid strategy and message to visitors looking to make a purchase.

iPerceptions Audience Solution for the E-commerce Industry

Increase the effectiveness of your marketing campaigns

by building audience segments based on on whether the visitor is a new, existing or prospective customer.

iPerceptions Audience Solution for the E-commerce Industry

Increase the reach of your campaigns

by using first-party data to create high-quality look-alike audiences.

 
 
$15 M
COST
AVOIDANCE
iPerceptions E-commerce Industry Client
iPerceptions’ customer satisfaction metrics are an extremely valuable addition to our existing web analytics program. Their solution provided our entire team with real-time access to critical decision-support data.

CUSTOMER INSIGHTS MANAGER
DELL

iPerceptions' E-commerce Industry Report
What is the True Cost of a Failed Purchase?

This 2016 e-commerce Industry Report explains the reasons why your shoppers can't complete their purchases, and how much it's costing you.