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  • Audience Solutions for Live Chat

    Connect and create a personalized chat experience with the right customers at the right time with Audience Solutions for Live Chat.

How it works?

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  • Audience Solutions for Live Chat recognizes the intent of individual website visitors and initiates chat sessions with purchase intenders or other identified user groups. This creates rich, personalized chat experiences relevant to the visitor’s intent.

Benefits

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  • Increase live assistance systems effectiveness

    Build better relationships with your customers and increase the ROI from your live assistance systems.

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  • Achieve real business results

    Initiates chat sessions with purchase intenders and increase chat assistance conversion by 30%.

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  • Engage with the right visitors at the right time

    By leveraging visitor intent in real-time, trigger chat sessions with the visitors you want to reach.