We’re always looking for new ways for you to get the most out of your iperceptions data. We understand your need to have a tool that not only lets you analyze all the data that you can collect with your iperceptions projects, but also dig deeper into your data and get those actionable insights that we all crave so much.
With that being said, we’re thrilled to announce the launch of iper.explore, our newest data discovery tool.
iper.explore is powered by Tableau®, an industry-leading BI software provider, and provides you with the flexibility and agility to visualize and dig deeper into your Voice of Customer data to better understand your customers’ experience.
With iper.explore, you can view your iperceptions data how you want, when you want, and save them so that you can view them again each time you access iper.explore:
Perform crosstabs and filter your analysis using any of the iperceptions variables that you are collecting
Example: Interest in potential features trended weekly. Filtered by those who visited the site to find product or pricing information, and were successful in doing so during their visit.
See how your KPIs are performing over time for specific groups of your visitors
Example: Task Completion and Average Ease of Use trended for a specific set of weeks.
View your data from different angles through 24 different chart types and custom colors to match your branding
Example: Overall Experience by Country viewed in map format
Also, it’s important for you to be able to easily share your insights throughout your organization. That’s why you can provide access to iper.explore to an unlimited number of your colleagues (they just need to have an iperceptions user account), and each member of your team can subscribe to receive daily, weekly or monthly email updates with your latest data so that you can always stay up to date on your iperceptions research.
We’re excited with the level of flexibility that iper.explore will provide you, and provide great new ways to view your customer experience data so that you can get the most out of your iperceptions data.
iper.explore is available now to all of our Enterprise users, and can be accessed in the ‘Analyze’ section of the iperceptions Platform. If you are a current Enterprise user and would like to know more about iper.explore, please reach to your dedicated iperceptions representative.
If you are new to iperceptions and would like to take a closer look at iper.explore, or our entire suite of solutions, please fill out this form and an iperceptions representative will reach out to you to schedule a demo.
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Philippe Aussant is a marketing professional with over 10 years of experience in content marketing, data analysis, account management and product support. As Content Manager, Philippe is responsible for generating and managing iperceptions marketing content assets, including the iperceptions blog.