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Posts by iPerceptions

iPerceptions


iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences.

[QUIZ] How Customer-Centric Are You?

Nowadays, a well-executed Customer Experience (CX) program is becoming a must for companies looking to get a step up on their competitors. But what does it take to be able to launch, manage and optimize a CX program?

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Jul 19, 2017

By 

iPerceptions

Customer-Centric Roundup: May 2017

It has been another eventful month for customer experience innovations and advancements. There is a lot to process from the month of May. So let's dive right into it and look at some of the biggest customer experience stories and trends.

Read More

Jun 7, 2017

By 

iPerceptions

Customer-Centric Roundup: April 2017

Customer Experience is becoming an increasingly hot topic across all industries, and something that is being examined, analyzed and scrutinized more and more every day. In a world where customers have ever-expanding buying power, the ability to offer a strong, positive customer experience can...

Read More

May 2, 2017

By 

iPerceptions

Customer-Centric Roundup: June 2017

We’re halfway through 2017 already, and there continues to be a steady flow of great and interesting articles and studies that dive deep into the customer experience. Let’s look at some of the biggest stories and trends about the customer experience that came out this month.

Read More

Jul 5, 2017

By 

iPerceptions

Can You Pass This Customer Experience Quiz?

In today’s world of the ever-demanding and empowered customer, organizations need to adapt quickly to stay relevant. As a result, the customer experience (CX) is paramount, and a key differentiator. No longer can the customer experience be an afterthought. To succeed, the customer experience has...

Read More

May 30, 2017

By 

iPerceptions

[QUIZ] Are You a Digital Voice of the Customer Rockstar?

Implementing a digital Voice of the Customer (VoC) program on your digital properties can be a win-win for both you and your visitors. But to make sure you and your visitors get the most out of your VoC research, there are some fundamental things that are useful to know as you set up your...

Read More

Apr 20, 2017

By 

iPerceptions

[QUIZ] How Customer-Centric Are You?

Nowadays, a well-executed Customer Experience (CX) program is becoming a must for companies looking to get a step up on their competitors. But what does it take to be able to launch, manage and optimize a CX program?

Read More

Jul 19, 2017

By 

iPerceptions

Customer-Centric Roundup: June 2017

We’re halfway through 2017 already, and there continues to be a steady flow of great and interesting articles and studies that dive deep into the customer experience. Let’s look at some of the biggest stories and trends about the customer experience that came out this month.

Read More

Jul 5, 2017

By 

iPerceptions

Customer-Centric Roundup: May 2017

It has been another eventful month for customer experience innovations and advancements. There is a lot to process from the month of May. So let's dive right into it and look at some of the biggest customer experience stories and trends.

Read More

Jun 7, 2017

By 

iPerceptions

Can You Pass This Customer Experience Quiz?

In today’s world of the ever-demanding and empowered customer, organizations need to adapt quickly to stay relevant. As a result, the customer experience (CX) is paramount, and a key differentiator. No longer can the customer experience be an afterthought. To succeed, the customer experience has...

Read More

May 30, 2017

By 

iPerceptions

Customer-Centric Roundup: April 2017

Customer Experience is becoming an increasingly hot topic across all industries, and something that is being examined, analyzed and scrutinized more and more every day. In a world where customers have ever-expanding buying power, the ability to offer a strong, positive customer experience can...

Read More

May 2, 2017

By 

iPerceptions

[QUIZ] Are You a Digital Voice of the Customer Rockstar?

Implementing a digital Voice of the Customer (VoC) program on your digital properties can be a win-win for both you and your visitors. But to make sure you and your visitors get the most out of your VoC research, there are some fundamental things that are useful to know as you set up your...

Read More

Apr 20, 2017

By 

iPerceptions