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The Customer-Centric Marketer - Customer Experience Blog

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iPerceptions


iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences.

7 iPerceptions Blog Posts That Will Make You A Better Customer Experience Expert in 2018

In 2017, it became abundantly clear that we now live in the era of the customer experience.

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Dec 19, 2017

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iPerceptions

[QUIZ] How Much Do You Know About Text Analytics?

When it comes to learning about the Customer Experience, there is nothing that confirms what your customers are thinking quite like unstructured feedback. 

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Oct 25, 2017

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iPerceptions

Customer-Centric Roundup: August 2017

The summer holidays have come to an end. Everyone is now back at school. Wearing white is now somewhat of a taboo (yes, some believe wearing white after labor day is a fashion no-no). Also with this came a whole bunch of new stats and stories about the customer experience to pour over. So let’s...

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Sep 7, 2017

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iPerceptions

[QUIZ] Are You Up To Speed on the 2017 Holiday Season Shopping Predictions?

The holiday season is already upon us! You know what that means - great food, more time with the in-laws, and getting your game-face on as you hunt for gifts for that special someone. 

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Nov 22, 2017

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iPerceptions

[INTERVIEW] 5 Fears of Switching Survey Vendors and How to Overcome Them

So you’ve decided that you’re not getting as much out of your Voice of the Customer (VoC) research with your current survey vendor, and that a change is in order.

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Oct 11, 2017

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iPerceptions

Meet Our New Text Analytics Solution Powered by Artificial Intelligence (AI)

Open-ended feedback, also known as unstructured feedback, provides a glimpse into the minds of your customers like no other type of data can. It provides vital insight and context that you need to better track, understand, then improve your customer experience, which is crucial in order to...

Read More

Aug 10, 2017

By 

iPerceptions

7 iPerceptions Blog Posts That Will Make You A Better Customer Experience Expert in 2018

In 2017, it became abundantly clear that we now live in the era of the customer experience.

Read More

Dec 19, 2017

By 

iPerceptions

[QUIZ] Are You Up To Speed on the 2017 Holiday Season Shopping Predictions?

The holiday season is already upon us! You know what that means - great food, more time with the in-laws, and getting your game-face on as you hunt for gifts for that special someone. 

Read More

Nov 22, 2017

By 

iPerceptions

[QUIZ] How Much Do You Know About Text Analytics?

When it comes to learning about the Customer Experience, there is nothing that confirms what your customers are thinking quite like unstructured feedback. 

Read More

Oct 25, 2017

By 

iPerceptions

[INTERVIEW] 5 Fears of Switching Survey Vendors and How to Overcome Them

So you’ve decided that you’re not getting as much out of your Voice of the Customer (VoC) research with your current survey vendor, and that a change is in order.

Read More

Oct 11, 2017

By 

iPerceptions

Customer-Centric Roundup: August 2017

The summer holidays have come to an end. Everyone is now back at school. Wearing white is now somewhat of a taboo (yes, some believe wearing white after labor day is a fashion no-no). Also with this came a whole bunch of new stats and stories about the customer experience to pour over. So let’s...

Read More

Sep 7, 2017

By 

iPerceptions

Meet Our New Text Analytics Solution Powered by Artificial Intelligence (AI)

Open-ended feedback, also known as unstructured feedback, provides a glimpse into the minds of your customers like no other type of data can. It provides vital insight and context that you need to better track, understand, then improve your customer experience, which is crucial in order to...

Read More

Aug 10, 2017

By 

iPerceptions

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