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iperceptions


iperceptions is a global leader in Customer Experience Management (CEM) solutions, guiding the world’s customer-centric brands to the insights they need to improve the customer experience.

11 Must-Attend Customer Experience Conferences in 2020

Customer Experience (CX) can make or break a brand. With 2020 upon us, brands must stay on top of all the latest CX innovations, gleaning opportunities, and cautionary tales to ensure their CX program prospers over the next decade.

Customer Experience conferences are a great place to gain these...

Read More

Dec 3, 2019

By 

iperceptions

10 Do’s and Don’ts of Customer Experience Measurement

More than 4 in 5 of brands now expect to compete based on the Customer Experience (CX), according to Gartner. The need to measure the CX has never been greater. 

But what makes for a successful CX measurement program?

Read More

Oct 22, 2019

By 

iperceptions

The Importance of Digital Transformation

The business world is continually evolving.

With new marketing and management trends, plus the ever-increasing awareness and sophistication of markets, companies that want to succeed today must be willing to change and adapt quickly.

That is why digital transformation is more important than ever.

Read More

Aug 22, 2019

By 

iperceptions

Are you offering an accessible survey experience to all your customers?

Bill Gates once said, “The Internet is becoming the town square for the global village of tomorrow”.

Today, brands must take it upon themselves to help nurture this vision. 

Read More

Nov 13, 2019

By 

iperceptions

[Free eBook] The Definitive Guide to Customer Experience in 2020

We are now firmly in the age of Customer Experience (CX). An age when customers are more empowered by technology than ever before. 

An age when customers are in control and calling the shots.

Read More

Oct 7, 2019

By 

iperceptions

Want the full story behind the CX? Inject context

The pressure for brands to offer an amazing digital Customer Experience (CX) has never been higher. But as much as we may try, no website or mobile app is perfect.

Read More

Aug 6, 2019

By 

iperceptions

11 Must-Attend Customer Experience Conferences in 2020

Customer Experience (CX) can make or break a brand. With 2020 upon us, brands must stay on top of all the latest CX innovations, gleaning opportunities, and cautionary tales to ensure their CX program prospers over the next decade.

Customer Experience conferences are a great place to gain these...

Read More

Dec 3, 2019

By 

iperceptions

Are you offering an accessible survey experience to all your customers?

Bill Gates once said, “The Internet is becoming the town square for the global village of tomorrow”.

Today, brands must take it upon themselves to help nurture this vision. 

Read More

Nov 13, 2019

By 

iperceptions

10 Do’s and Don’ts of Customer Experience Measurement

More than 4 in 5 of brands now expect to compete based on the Customer Experience (CX), according to Gartner. The need to measure the CX has never been greater. 

But what makes for a successful CX measurement program?

Read More

Oct 22, 2019

By 

iperceptions

[Free eBook] The Definitive Guide to Customer Experience in 2020

We are now firmly in the age of Customer Experience (CX). An age when customers are more empowered by technology than ever before. 

An age when customers are in control and calling the shots.

Read More

Oct 7, 2019

By 

iperceptions

The Importance of Digital Transformation

The business world is continually evolving.

With new marketing and management trends, plus the ever-increasing awareness and sophistication of markets, companies that want to succeed today must be willing to change and adapt quickly.

That is why digital transformation is more important than ever.

Read More

Aug 22, 2019

By 

iperceptions

Want the full story behind the CX? Inject context

The pressure for brands to offer an amazing digital Customer Experience (CX) has never been higher. But as much as we may try, no website or mobile app is perfect.

Read More

Aug 6, 2019

By 

iperceptions

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