Articles

Réflexions des principaux experts d’iPerceptions sur une variété de sujets, notamment la satisfaction de la clientèle en ligne, l’optimisation de sites web et les tendances de l’industrie.

     
  • October 19, 2009

    Retail / E-Commerce Industry Report Q2 2009

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  • August 11, 2009

    iPerceptions Releases Hospitality Industry Report Q2 2009

    Download PDF (562 KB)
  • May 6, 2009

    iPerceptions “Hospitality Industry Report Q1 2009” Offers New View Into Traveler Behavior & Satisfaction Rates

    Download PDF (698 KB)
  • July 24, 2008

    Top Concepts in the Web Analytics Blogosphere

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  • September 28, 2007

    Your Secret Brand Asset: Customers – Duff Anderson, VP of R&D, iPerceptions

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  • August 6, 2007

    Steps for a Vibrant Visitor Experience – Duff Anderson, VP of R&D, iPerceptions

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  • July 2, 2007

    Configurator Mistakes to Avoid – Duff Anderson, VP of R&D, iPerceptions

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  • May 14, 2007

    What Your Customer Feedback Really Means – Duff Anderson, VP of R&D, iPerceptions

    Download PDF (68 KB)
  • April 10, 2007

    The Wired Hotel: Online Strategies to Stengthen Customer Loyalty

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  • January 25, 2007

    The Wired Hotel: Make Your Website “Look to Book” Friendly – Jerry Tarasofsky, CEO, iPerceptions

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  • November 3, 2006

    The Wired Hotel: Getting to Know Your Visitors – Jerry Tarasofsky, CEO, iPerceptions

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  • August 28, 2006

    Branding To The Converted – Duff Anderson, VP of R&D, iPerceptions

    Download PDF (55 KB)
  • June 26, 2006

    Satisfying Your Auto Site Visitors- Duff Anderson, VP of R&D, iPerceptions

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  • April 26, 2006

    Is Your Website Price-Proofed? – Duff Anderson, VP of R&D, iPerceptions

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  • April 16, 2006

    The Wired Hotel: Updating your site – a checklist to ensure your customers are onside – Jerry Tarasofsky, CEO, iPerceptions

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  • February 13, 2006

    The Wired Hotel: Web site analytics – What’s it really all about? – Jerry Tarasofsky, CEO, iPerceptions

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  • February 10, 2006

    The Wired Hotel: Attitudinal And Behavioral Metrics – An Integrated Approach to Web Analytics – Jerry Tarasofsky, CEO, iPerceptions

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  • January 8, 2006

    The Wired Hotel: Are you “watching” or “listening” to your online visitors? – Jerry Tarasofsky, CEO, iPerceptions

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Les mesures de la satisfaction de la clientèle d’iPerceptions sont un ajout extrêmement important à notre programme actuel d’analytique web. L’outil webValidator procure à toute notre équipe un accès en temps réel à des données essentielles à la prise de décision qui nous aident à mieux comprendre nos consommateurs et leurs habitudes d’achat.

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