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Industry thought leaders on every engagement
More return on your investment, more return customers
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GREAT FOR: Small businesses, blogs or just to see what you can do with the iPerceptions platform.
GREAT FOR: Small to medium sized businesses or individuals running their own website or blog.
GREAT FOR: Medium to large sized companies that want a complete Voice of Customer solution.
GREAT FOR: Large companies that want advanced insight with premiere VoC solutions and expertise.
From concept to launch, iPerceptions professional services leads the way. With decades of research experience, our team offers more than leading-edge insight and client service. We offer the industry’s foremost thought leaders invested in your success.
“We are now able to identify gaps in our customer experience using iPerceptions, then validate and understand the details behind the customer feedback thanks to Tealeaf. This integration has been invaluable to helping us optimize all of our online properties.”
-Miguel Almaraz, User Experience Manager, Choice Hotels
Driving innovation in the research industry, that’s what we do at iPerceptions. From our frameworks and methodologies to our outreach with the research community, we put our knowledge to work on your bottomline.
“We constantly monitor feedback from our web site visitors and guests to ensure their online experience at our site far exceeds their expectations. This difficult and challenging task is made easier with help and support from the hospitality sector specialists at iPerceptions who provide a turn-key business intelligence solution.”
"Using iPerceptions we were able to better understand our visitors and, in doing so, identify actionable steps to enhance our business. By continually listening to our customers, we’ve seen tremendous improvement in how consumers feel about our brand and our ability to give them what they want online."
"iPerceptions’ new Interactive Dashboard is a great tool for anyone who wants to get maximum value from their analytics data…I particularly like the interface and the ability to easily drill down into the data at will. This is a job very well done by iPerceptions."
“iPerceptions' customer satisfaction metrics are an extremely valuable addition to our existing web analytics program. Their solution provided our entire team with real-time access to critical decision-support data that helped us get a better understanding of our customers and their purchasing habits”
"iPerceptions gave us deep insights into how different types of users valued their experience when they came to our site. Significant differences in perceptions emerged when comparing first time users, vacationers and business travelers. It gave us the ability to strategically focus our next round of site developments based on priorities to maximize our targeted visitors' experiences."
“Since deploying the [iPerceptions] solution, Intuit has seen a steady improvement in conversion—it's up 15 percent on average. In addition, customer satisfaction rates have increased an average of 10 to15 percent.”
“At Mercedes-Benz, we’re committed to responding to our customers faster and more effectively. By teaming with iPerceptions, we can now combine detailed, actionable insights gained through their Voice of Customer solution with industry-specific intelligence provided by their Automotive Program to create a better online experience for our customers.”
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