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Industry thought leaders on every engagement
More return on your investment, more return customers
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Zoom in on the power of VoC research
GREAT FOR: Small businesses, blogs or just to see what you can do with the iPerceptions platform.
GREAT FOR: Small to medium sized businesses or individuals running their own website.
GREAT FOR: Medium to large sized companies that want a complete Voice of Customer solution.
GREAT FOR: Large companies that want advanced insight with premiere VoC solutions and expertise.
From concept to launch, iPerceptions professional services leads the way. With decades of research experience, our team offers more than leading-edge insight and client service. We offer the industry’s foremost thought leaders invested in your success.
“Within hours of having a hypothesis about a problem, we’re able to identify the issue quickly and get the information into the right hands to fix the problem—instead of taking much longer to form a focus group.”
-Craig Chaplick, Supervisor of Digital Marketing and Customer
Driving innovation in the research industry, that’s what we do at iPerceptions. From our frameworks and methodologies to our outreach with the research community, we put our knowledge to work on your bottomline.
It’s all here on your iPerceptions dashboard. Log in for an overview of the all the key metrics you need,
including Task Completion and Overall Satisfaction. Find out how your website is performing in real
Take a closer look at your customers’ website interactions. With iPerceptions you can monitor and
highlight the significant aspects of your website experience.
Make sure the people in your company never miss key research insights. Schedule automatic research
reports to anyone you choose.
Check in on your survey with iPerceptions’ survey statistics. Each snapshot shows you how many respondents completed your survey, started it, and the average time it took to complete it.
Dig down deep into your data and see the key trends over time by Overall Experience and Task Completion. Also, see which areas you need to improve to increase Task Completion and the Overall Experience.
Display all your survey results in easy-to-understand graphs and charts, so you can effortlessly sort, bookmark and disseminate the results of your survey.
See where you need to take action and what to prioritize with iPerceptions’ grids. Each easy-to-understand grid outlines the different iPSI dimensions by their influence and significance on the Overall Experience. Only available with iPSI Experience Framework.
Open text responses from customers present a treasure chest of insight for companies. With so many product ideas, tactical issues and general feedback to read, extracting main concepts to prioritize is overwhelming. That’s where the iPerceptions’ Concept Cloud and Word Cloud come in. By quickly pinpointing key concepts in open text responses, the Concept Cloud and Word Cloud report the most pertinent topics, so you can respond quickly to the issues that matter most to your customers.
iPerceptions offers the world’s largest visitor experience benchmark, so you can accurately compare your performance within your industry based exclusively on real visitor data.
Advanced business intelligence reporting highlights every facet of your research results. This powerful reporting tool enables you to combine, analyze and act on a mix of quantitative data and qualitative feedback. Learn More >
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