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Comment Cards

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All feedback is good feedback. It’s just one of the reasons comment cards matter.

In fact, comment cards can actually help protect your brand. By reaching customers at that critical moment before they share their opinions on twitter or facebook, you have the opportunity to rectify their points of concern and turn customers from brand wreckers to brand promoters.

Also you show customers that you care about their experience by soliciting feedback in their own words.

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Benefits

  • Get feedback from your customers in their own words so you can understand their key frustrations and desires.

  • Comment cards identify tactical issues from spelling errors to broken links to navigation problems.

  • You show visitors that you care about their experience by soliciting feedback in their own words.

 

Features

Have multiple Comment Card projects running simultaneously

You don’t have to limit your research to a specific target. Separate Comment Cards projects can run and collect feedback at the same time.

Web Link/Email Invitation

A basic website link take respondents to your Comment Card. One click and the survey is sent via email, facebook, etc.

Comment Card Embed

Embed your Comment Card within your website with a simple iFrame script. This way, you can have a dedicated feedback section as part of the individual pages.

 
Comment Cards are available with a PREMIUM, PROFESSIONAL or ENTERPRISE plan.