Industrial Strength Research that fits your business

Plans & Pricing

Deploy quality Voice of Customer research that delivers. Our Active Research Platform and expertise turns insight into action.

iPerceptions conducts VoC research for many of the Fortune 500 companies. Our Active Research Platform provides Advanced Business Intelligence Reporting and global benchmarking to assist in strategic and tactical decision-making.

Maximize your VoC results with seamless integration of customer insights into your current processes. Improve the overall customer experience with intergration, so you get the most out of your research investment.

PROFESSIONAL is for you if…

You work for a large organization that wants advanced insight with premiere VoC solutions and expertise.

$1,499 /Month
 
$17,988  Billed Annually
 
Buy
 

Benefits

Boost the ROI of other initiatives

Seamless integration with Google Analytics, Tealeaf, Omniture (available through Professional Services) and other solutions makes it easy to analyze all your data at-a-glance. Pull your key behavioral metrics in to your iPerceptions analytic tools to understand the relationship between your customer and site behavior. Identify key opportunities and understand the impact and ROI achieved by acting on the voice of your customer.

Leverage our expertise

iPerceptions is the industry’s foremost thought-leader, driving research innovation one client at a time. From trusted market leaders from Nielsen and iPSOS, to research scholars from around the globe, the iPerceptions Professional Services team puts advanced degrees and decades of experience to work on your bottomline. Since 1999, the iPerceptions team has successfully implemented thousands of client projects.

Customer feedback all in one place

Your customers experience your brand through multiple channels, so your research should too. At iPerceptions, we provide a comprehensive view of your customer experience – on their phones, tablets and laptops. Then using iPerceptions dashboard, you see your customer experience from all perspectives, all in one place.

Main features

  • Multiple Touch Point Collection – Mobile, Desktop and Tablet
  • Advanced Business Intelligence Reporting
  • Text Mining Tools
  • Advanced Skip Logic
  • Run Multiple Research Studies Simultaneously
  • Scheduled Reporting
  • Customizable 'Welcome' and 'Thank You' Pages
  • iPSI Experience Framework
  • Unlimited Custom Surveys
  • Unlimited Comment Cards
  • 24/7 Emergency hotline and phone support (During business hours)
  • Google Analytics Integration

Add-ons

On demand
professional services
Call us
Tealeaf integration
$499