Track users’ tactical issues, eliminate bugs, follow up with prospects or improve customer retention. Create an ongoing dialog with your customers by empowering them to provide feedback in the ‘Moment of Truth’ with iPerceptions’ Comment Cards.
Mobile and Tablet Research
With greater numbers of your customers experiencing your brand on their mobiles and tablets don’t miss out on this valuable insight. With our mobile and tablet research optimize the customer feedback experience across all your key digital touchpoints. Expand your research to reach your customers in the ‘Moment of Truth’ for more reliable feedback.
Compare your site to thousands of websites in the Active Research™ Network. See how your site stacks up against your industry in task completion and overall customer experience.