iPerceptions - Customer Satisfaction Measurement

The Leading Global Online Careers Property Chooses iPerceptions' Solution Set

NEW YORK, NY--(Marketwire - May 27, 2008) - iPerceptions Inc. (TSX-V: IPE) announced today that Monster, the leading global online careers and recruitment resource, has selected iPerceptions' solution set to help them tune in to the voices of job seekers and employers alike on several of their key international portals.

"iPerceptions is pleased to be working with Monster Worldwide as part of their efforts to capture voice of customer data," said Jonathan Levitt, Vice President-Marketing at iPerceptions. "Truly progressive organizations realize the importance of customer centricity and we are thrilled to add Monster to our expanding client roster," said Mr. Levitt.

About the iPSI and the webValidator Continuous Listening Solution:

The iPerceptions Satisfaction Index (iPSI) is derived from satisfaction and experience data obtained from over four million actual visitors, on over 700 projects for Fortune 2000 websites, across ten verticals and contains over 60 million data points. It is the only index of its kind and is quickly becoming the standard for measuring online customer satisfaction. The webValidator Continuous Listening solution captures the voice of actual online customers in the context of an actual website visit helping companies learn more about their customers with satisfaction metrics and voice of customer analytics that quickly turn learning into customer led decision-support. Using a perceptual framework to evaluate key elements of the visitor experience as well as predictive algorithms and modeling to identify those attributes that drive satisfaction, the resulting iPerceptions Satisfaction Index (iPSI) helps companies obtain a clear understanding of the key issues impacting satisfaction: intent, task completion and customer loyalty.

About iPerceptions:

iPerceptions is one of North America's leading web-focused Voice of Customer analytics providers. Its webValidator Continuous Listening solution and Proprietary iPerceptions Satisfaction Index (iPSI) turn thousands of data points into easy-to-understand strategic and tactical decision support for website marketers. iPerceptions' clients include such well known brands as InterContinental Hotels, General Motors, Dell Computers, Hyundai, LG Electronics, Toshiba, Choice Hotels International, BMW, Autodesk and Monster Worldwide. iPerceptions has offices in New York, Toronto, Montreal and London.