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Inside Active Research
Industry thought leaders on every engagement
More return on your investment, more return customers
Look what iPerceptions can do for your business
Zoom in on the power of VoC research
GREAT FOR: Small businesses, blogs or just to see what you can do with the iPerceptions platform.
GREAT FOR: Small to medium sized businesses or individuals running their own website.
GREAT FOR: Medium to large sized companies that want a complete Voice of Customer solution.
GREAT FOR: Large companies that want advanced insight with premiere VoC solutions and expertise.
From concept to launch, iPerceptions professional services leads the way. With decades of research experience, our team offers more than leading-edge insight and client service. We offer the industry’s foremost thought leaders invested in your success.
“Within hours of having a hypothesis about a problem, we’re able to identify the issue quickly and get the information into the right hands to fix the problem—instead of taking much longer to form a focus group.”
-Craig Chaplick, Supervisor of Digital Marketing and Customer
Driving innovation in the research industry, that’s what we do at iPerceptions. From our frameworks and methodologies to our outreach with the research community, we put our knowledge to work on your bottomline.
Discover the power of Active Research to empower your business
The future is here with Active Research. See what it can do for your business.
How you listen matters….Using intercept technologies on multiple touch points, including desktop, mobile and tablet, iPerceptions makes it easy for you to engage with all your customers no matter how they interact with your brand. Through conducting a survey (representative, for research) or running Comment Cards (user initiated, for optimization) you reach your customers from all angles.
Getting feedback from your customers must be easy for you and your customers. iPerceptions offers the most user friendly respondent interfaces available. So your customers will enjoy giving feedback from no-click scrolling to easy-to-answer matrix questions. But behind the scenes, the research is structured scientifically in order to ensure the reliability of the results and maximize the insight gain. It’s all possible thanks to the iPerceptions’ iPSI Experience Framework and 4Q Task Completion Framework.
You have your insights. Now it’s time to take action. Draw out actionable directives, via a dashboard and schedule reporting. Or for more direct action, just inject the insights into other tools such as Google Analytics or your CMS or CRM. Either way, it’s mutually beneficial to your business and your customer.
Look under the hood of iPerceptions’ Active Research Platform and explore all the features.
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