By fusing customer experience and digital analytics together, Active Research provides a competitive advantage through turning customer insights into actionable intelligence.
Capturing visitor perceptions in the ‘Moment of Truth’ using advanced engagement technologies and trusted research frameworks to drive actions in existing business processes.
What do you research?
Take a structured approach to research with frameworks that capture insights that match your business needs. Use our frameworks to trend your results over time and benchmark your performance.
How do you engage?
Engage with your customers’ at the ‘moment of truth’ (the most critical time in the browsing/shopping experience) for reliable and accurate insights using our engagement technology.
How do you inject data?
Inject your insights directly into your business systems to take action in real-time. Our injection APIs allow seamless connections with your existing systems giving you the power to make better decisions.
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