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Industry thought leaders on every engagement
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GREAT FOR: Small businesses, blogs or just to see what you can do with the iPerceptions platform.
GREAT FOR: Small to medium sized businesses or individuals running their own website.
GREAT FOR: Medium to large sized companies that want a complete Voice of Customer solution.
GREAT FOR: Large companies that want advanced insight with premiere VoC solutions and expertise.
From concept to launch, iPerceptions professional services leads the way. With decades of research experience, our team offers more than leading-edge insight and client service. We offer the industry’s foremost thought leaders invested in your success.
“We are now able to identify gaps in our customer experience using iPerceptions, then validate and understand the details behind the customer feedback thanks to Tealeaf. This integration has been invaluable to helping us optimize all of our online properties.”
-Miguel Almaraz, User Experience Manager, Choice Hotels
Driving innovation in the research industry, that’s what we do at iPerceptions. From our frameworks and methodologies to our outreach with the research community, we put our knowledge to work on your bottomline.
Take a look and discover the iPerceptions difference. From designing your survey to analyzing your results, iPerceptions makes it easy to conduct online research.
“iPerceptions' customer satisfaction metrics are an extremely valuable addition to our existing web analytics program. Their solution provided our entire team with real-time access to critical decision-support data that helped us get a better understanding of our customers and their purchasing habits”
“At Mercedes-Benz, we’re committed to responding to our customers faster and more effectively. By teaming with iPerceptions, we can now combine detailed, actionable insights gained through their Voice of Customer solution with industry-specific intelligence provided by their Automotive Program to create a better online experience for our customers.”
“Since deploying the [iPerceptions] solution, Intuit has seen a steady improvement in conversion—it's up 15 percent on average. In addition, customer satisfaction rates have increased an average of 10 to15 percent.”
“We constantly monitor feedback from our website visitors and guests to ensure their online experience at our site far exceeds their expectations. This difficult and challenging task is made easier with help and support from the hospitality sector specialists at iPerceptions who provide a turn-key business intelligence solution.”
MONTREAL, QC – September 17, 2013 – iPerceptions, Inc., the inventor of Active Research™, the evolution of Customer Experience Management and Digital Analytics, today announced that Blinds.com uses the iPerceptions Active Research™ Platform to engage with customers to better understand their needs, desires and frustrations with the shopping process. By leveraging iPerceptions' SaaS platform, Blinds.com has been able to improve supplier quality control, understand the features and market trends that really matter to customers, curate product selections, and reduce barriers to purchase by increasing consumer confidence about buying online.
Montreal, QC – September 3, 2013 – iPerceptions, Inc. the inventor of Active Research™, the evolution of Customer Experience Management and Digital Analytics, today announced the release of the iPerceptions Purchase Optimization and Conversion Solution. This is the first digital research solution that links behavioral data with attitudinal data from real customers to identify purchase barriers and process drivers that can be optimized to significantly improve online conversions and reduce cart abandonment.
MONTREAL, QC – July 22, 2013 – iPerceptions, Inc the inventor of Active Research™, the evolution of Enterprise Feedback Management and Digital Analytics, today announced a technology partnership with Ensighten, the innovator of Real-Time™ Tag Management Systems. As a result of the partnership, iPerceptions and Ensighten customers will have access to a best-in-class digital research solution integrated with a Digital Tag Management system. This integration enables marketers to seamlessly execute multiple research projects for different audience segments and brands.
MONTREAL, QC – July 9, 2013 – iPerceptions, Inc., the inventor of Active Research™, the evolution of Enterprise Customer Feedback Management and Digital Analytics, today announced the release of the iPerceptions Engagement and Audience Building Solution. This is the first digital research solution specifically designed for engagement tracking, and measuring brand trust and advocacy. Online communities, content and media companies now have a precise online research solution for identifying, measuring and growing engaged users.
MONTREAL, QC – June 4, 2013 – iPerceptions Inc., a leading provider of online Voice of Customer (VOC) analytics derived from actual visitor feedback, today announced free iPerceptions plug-ins for WordPress, Drupal and Joomla. These plug-ins offer marketers a simple, one-step process to start collecting, measuring and analyzing customer satisfaction and task completion using iPerceptions’ highly acclaimed and 4Q and iPSI research frameworks.
Join us for a complimentary training on how you can get the most out of your research project with iPerceptions. The free online training will cover the best practices to put a 4Q survey on your website.
In this webinar you will learn how you can leverage iPerceptions’ advanced text mining tool to quickly turn open-ended comments into actionable insights.
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